AI receptionist for logistics and delivery companies
Answers customers and recipients from different countries 24/7, in Georgian, Russian and English, on rates and timing, and takes delivery requests.
Sound familiar?
- Dispatch is on the other line
While they sort out a driver, new orders go to a competitor.
- "Where's my order?"
Order questions tie up the line and interrupt work.
- Rates over the phone
How much, how long, what sizes: the same all day.
- Callers speak different languages
Senders and recipients from neighbouring countries call in Russian and English.
What the agent does
- Recognises whether the caller speaks Georgian, Russian or English and answers in the same language
- Answers on rates, timing, zones and packing rules from your data
- Takes the delivery or pickup request: from, to, what, when
- Takes order questions and passes them to dispatch
- Adds the pickup to Google Calendar after the call
- Sends you the call summary in Telegram; the recording and transcript go to your dashboard
What a call sounds like
- Caller: Hi, I need to send a box from Tbilisi to Batumi. How long does it take?
- Agent: Hello! Delivery to Batumi usually takes one to two days. Roughly what weight and size?
- Caller: About ten kilos, a medium box. Can you pick it up tomorrow?
- Agent: I'm noting a pickup request for tomorrow. Dispatch will confirm the time and the price.
An example. After the call, the request and the summary arrive in Telegram.
How to start
- 01Leave a request
Tell us about your business: what callers ask and how you take requests.
- 02We set up the agent
Voice, prices, opening hours and answers to common questions, from your data.
- 03We connect the calls
Your number or a call button on your website. Call summaries go to Telegram and the dashboard.
Common questions
Which languages does the agent speak with customers?
Georgian, Russian and English. The agent recognises which of them the sender or recipient speaks and answers in it, day and night, weekends included.
How does dispatch get delivery requests?
After the call, the request (from, to, what, when) and the call summary arrive in Telegram, and the pickup appears in Google Calendar. The recording and transcript are in the dashboard. Dispatch confirms the time and the price.
How much does the agent cost?
Setup is $500 one-off, then $300 a month per agent. Georgian, Russian and English are included. You pay your phone carrier directly for the number and call minutes.
Can I try it first?
Yes. On the home page you can call a demo agent right from your browser, for up to 2 minutes. To hear the agent set up for your business, leave a request and we'll get in touch.
An agent for your business
Leave a request and we'll show you the agent on the example of your business.